Sumo Fiber is now your internet provider! In order to connect to our service, please follow the instructions below:
- Find the Utopia portal. This is located in your Utility/Furnace room).
- Move the cable which is currently plugged into LAN 1 (the bottom port) into LAN 5 (the second one down from the top).
- Now unplug the power to your wireless router for 15 seconds, and plug it back in. Wait about 3 minutes for the router to boot up. You should now be connected to the internet!
- If there are no lights on the Utopia Portal, verify that the power is making it to your electrical outlet. Plug in a known working device, such as a lamp, or vaccuum. If they don't work, you will need to restore power to the outlet (probably need to check for a flipped circuit breaker).
If you still need help, contact us @ 801-320-1000