Knowledgebase:
Stonebrook Initial Setup
Posted by , Last modified by on 31 January 2014 02:47 PM

 

Stonebrook Condos

 

Sumo Fiber is now your internet provider! In order to connect to our service, please follow the instructions below:

  1. Find the Utopia portal. This is located in your Utility/Furnace room). 
  2. Move the cable which is currently plugged into LAN 1 (the bottom port) into LAN 5 (the second one down from the top).
  3. Now unplug the power to your wireless router for 15 seconds, and plug it back in. Wait about 3 minutes for the router to boot up. You should now be connected to the internet!
  4. If there are no lights on the Utopia Portal, verify that the power is making it to your electrical outlet. Plug in a known working device, such as a lamp, or vaccuum. If they don't work, you will need to restore power to the outlet (probably need to check for a flipped circuit breaker).

If you still need help, contact us @ 801-320-1000

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