Slow Internet Speeds
Are your speeds slower than they should be? Remember, internet speeds are only guaranteed for WIRED connections, just like with any internet provider. If you are having slow wireless speeds, there are too many factors within your own personal equipment (IE wireless router, your computers/devices, etc) for us to guarantee.
The best thing to help you determine where the problem lies, is to bypass the router entirely, and plug a direct line into your computer from the utopia portal.
Hint: Make sure that your computer is plugged into the bottom port (lan 1) on this portal. It is the only one that will work for internet.
Test your speed at http://speedtest.sumofiber.com/ - This ensure that you are testing at a server capable of measuring the high speed internet you are receiving. There are many sites out there that are inferier and incapable of giving you an accurate result.
If you notice your speeds are now what they should be, this tells you that the problem is within your router and/or wireless devices that you are trying to connect with.
If your speeds are still slow when plugged directly into the Utopia portal, give us a call @ 801-320-1000 for technical support.